← All work · Community · Platform · Hospitality
An invitation-only network for boutique hotel owners: members trade nights at each other's properties instead of money.
Reservoir needed to look and feel right for the properties it represents, so the work started with the brand: a quiet, editorial identity with its own type, colour and iconography, carried through a design system that covers the marketing site and the member area.
The core of the platform is the exchange ledger. Every night a member offers and every night they draw is recorded against their balance, matched star for star and season for season. The numbers have to be right every time, so we built it the way you would build an accounting system, not a booking widget.
Membership is by application. We built the invitation and application flows, the admin review process behind them, and member profiles with skill-share listings between owners.
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